Our unique focus on accountability, results, partnering with each and every client, providing world-class service has earned us significant business opportunities.

Greenwood & Hall’s universal service architecture includes an advanced contact center network with over 16,000 seats that never closes, a state-of-the-art web support organization, fully-redundant telecommunications facilities, and product fulfillment/distribution capabilities that support tomorrow’s commerce today.

Greenwood & Hall also maintains several specialty service divisions including Scholastic Advantage Solutions that provides a full suite of outsourcing services to major universities including student recruitment, admissions counseling, retention, financial aid counseling, emergency communications management, and payment processing services.

Greenwood & Hall’s Multimedia Division provides next-generation marketing and campaign management solutions including advertising agency, media placement, advanced creative production, Internet lead generation, data mining, and multimedia broadcast services. These offerings are fully integrated with Greenwood & Hall’s contact center and fulfillment solutions.

Greenwood & Hall also operates a division dedicated to lead verification and qualification with a focus on converting an interested prospect into a client. This division provides a large capacity, inbound and outbound bi-lingual Lead Response Team with industry and service expertise. In addition, our technical and operational infrastructure allows for immediate follow up once a lead is generated and submitted. Our Lead Response Team consistently exceeds clients’ objectives regarding customer care and conversion rate achievement.

Major projects and clients include the American Red Cross, Oregon Scientific USA, Saint Leo University, the 2005 White House Conference on Aging, Samsung, Genentech, DIRECTV, Bayer, Habitat for Humanity, CBS, Texas Tech University, the National World War II Memorial, and last year’s Marine Corps. Memorial Museum dedication.