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Serving millennial students in a microwave society

Serving millennial students in a microwave society Written By Larry Karcher-Vice President Business Development If you begin doing research on how to best communicate with millennials you will quickly find hundreds of articles spanning the past three years that drive … Read more


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Can you handle the TRUTH?

Can you handle the TRUTH? Written By: Chris Burton   In today’s higher education landscape where administators often find themselves in the crossfire of increased scrutiny and accountability, the executive conference room can feel much like a courtroom. Perspectives are … Read more

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One Fish, Two Fish, Red Fish…. Starfish?

One Fish, Two Fish, Red Fish….  Starfish? From the desk of Bill Bradfield Fifteen years ago I was investigating the quality of student customer service at a major Midwestern university and was advised that they had just purchased $100,000 in … Read more


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They’re Here!!

They’re Here!! Bill Bradfield Executive Vice President of Business Development, Greenwood Hall I had a couple of frustrating meetings in the past week. This is the time of year when college students are returning to campus. They need to get their financial aid … Read more


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You Have to Do It All!

I have a couple of brothers who are physicians. One is an OBGYN and the other is a plastic surgeon. Neither can do much for me in terms of critical health care 😉 However, their focus on health made me … Read more


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Online Grad School: Interviewing a Working Mom

Online Grad School: Interviewing a Working Mom Chris Burton Vice President of Business Development, Greenwood Hall Online courses continue to grow in popularity, especially for working professionals and parents…also known as “nontraditional students.” Babson Survey Research Group reports that more than … Read more


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12 Fundamentals of Great Customer Service

12 Fundamentals of Great Customer Service Bill Bradfield Executive Vice President of Business Development, Greenwood Hall A couple of years ago I put together a little e-book I called the 12 Fundamentals of Great Customer Service.  The purpose was really to … Read more


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Outsourcing in Higher Ed: A Viable Strategy

Outsourcing in Higher Ed: A Viable Strategy Chris Burton Vice President of Business Development, Greenwood Hall Outsourcing remains a vital strategy for success in today’s higher education landscape. According to The Chronicle of Higher Education 2016 Trends Report, outsourcing in … Read more


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Campus Safety And Diversity: Taking The First Step

Campus Safety And Diversity: Taking The First Step Chris Burton Vice President of Business Development, Greenwood Hall Few higher education officials deny that safety is a problem on college campuses in the U.S., particularly issues of diversity, sexual assault and … Read more


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From “Churn and Burn” to “Learn and Earn”

From “Churn and Burn” to “Learn and Earn” Chris Burton Vice President of Business Development, Greenwood Hall “Look to the right of you. Then look to the left of you. One of you will not be here by the end … Read more


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