Case Studies


Greenwood Hall’s end-to-end enrollment management solution helps grow Saint Leo’s online program to one of the largest non-profit programs.

“The achievement of our very ambitious enrollment targets for Saint Leo University’s Center for Online Learning, now one of the largest online non-profit programs, was, in no small part, a direct result of Greenwood Hall’s expertise and ability to accommodate our needs…”

Read the Saint Leo Case Study (pdf)




Greenwood Hall’s end-to-end enrollment management solution helps small faith-based institution grow their online programs.

“Greenwood Hall conveys an abundance of knowledge of best practices in online learning to higher education. In addition, G&H has invested personnel, time, and fiscal resources into our campus…”

Read the University of the Southwest (pdf)



Ole Miss Logo

Greenwood Hall seamlessly supports students at the prestigious University of Mississippi.

Ole Miss was seeking a partner that could offer sustainability and growth as the institution grew. As Ole Miss researched potential partners, the school wanted to make sure that service levels…

Read the University of Mississippi Case Study (pdf)




Meeting the student service needs of Troy’s students.

Greenwood Hall was selected as the strategic partner to provide a single-source of student contact for all support needs, including student services, help desk, bursar, admissions, and financial aid.

Read the Troy University Student Support Case Study (pdf)




Driving persistence through student engagement.

Greenwood Hall, utilizing a high-touch motivational approach, improved term over term retention more than 7%, which translated to a revenue increase of more than 13% over expected revenue for the term and a 4.8% improvement in cumulative revenue for the cohort. The incremental increase in tuition revenue, compared to the cost of the initiative, generated a return on investment in excess of 300%.

Read the Troy University Student Retention Case Study (pdf)




Driving student enrollment and student success at this leading community college.

The partnership developed a solution that eliminated lines in the registration and financial aid offices while at the same time improving the percentage of admitted students who enrolled from 70.9% to 76.7%. This during a time when comparable institutions saw a decline of more than 25% in their yield numbers.

Read the Horry Georgetown Technical College Case Study (pdf)




Driving entry through student reengagement.

Through a proactive outreach strategy, Greenwood Hall was able to successfully re-engage over
640 students who enrolled in more than 950 courses in their first term along. The additional students improved incremental tuition revenue by more than $795,000, with future estimated lifetime value projected to exceed $5.4 million.

Read the Embry-Riddle Reengagement Case Study (pdf)




Supporting the nation’s premier emergency response organization.

Greenwood Hall manages all inbound calls for 1-800-Help-Now as well as supporting major events, including the 2004 Southeast Asian Tsunami, Shelter from the Storm and Hope for Haiti Now.

Read the American Red Cross Case Study (pdf)




Managing large scale events when a crisis occurs.

Greenwood Hall helped plan, coordinate and execute one of the most successful telethons ever – with planning time of less than 1 week!

Read the Shelter from the Storm Case Study (pdf)



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